Customer Service

Lumist Customer Service
We are committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products, please feel free to contact us with the information provided below:

Customer Service Toll Free: 1-877-236-4406
Hours of operation: Mon-Fri 9am-5pm MST

Please wait at least 48 hours for your order to be processed before placing your call.


We know you will be completely happy with your purchase of Lumist Teeth Whitening Strips. If you have any questions about your order, please email us or call us during hours of operation and one of our friendly customer service agents will be glad to assist you.


If you receive an incorrect, damaged or defective item, please contact our Customer Service Department within 7 days. They will provide you with the details on how to resolve your issue and replacement at no charge. All merchandise must be returned unused, with your original receipt with your complete “name, phone, & contact information ” so we can locate you in our system quickly and contact you when it arrives.


Mail Returns to:
Return Department / Lumist
4628 West Skyhawk Drive
West Jordan, Utah 84084